Many of you are probably presenting to global audiences.
Let this mail serve as a reminder that every country and its people are different. Thus, it is our task to do our best and adapt our way of communicating to them. How to get better?
- Culture Map by Erin Mayer - read it. Don't get the audio version.
- Kiss, bow or shake hands by Terry Morrison and Wayne A. Conway - don't read. Buy it and use it as a reference guide. For example, I am travelling to Spain for a full week of training next week with one of our tech clients. Tonight, before going to sleep, pages 469 - 476 are my thing. This is the section on Spain. I will quickly go through them to remind myself the most important things I need to know.
Any other resource that you would recommend on the topic of cultural differences? Let us know in the comments below.